Support runs on Telegram, 24 hours a day, staffed by people rather than a ticket queue. Most messages get a reply within minutes.
They are not the same thing. Anything to do with your account goes to Support. Anything to do with news, offers and other players is the Community group.
The direct line for anything about your account: registration problems, login trouble, the app not installing, a game not loading, a question about your bonus, or a request to take a break from the platform.
Open 24 hours. To get a fast, useful answer, include your registered mobile number, what you were doing when it went wrong, and a screenshot if you have one.
Where new games, offers and platform updates get announced first, and where other players talk. A good place to hear what is worth playing this week.
It is a public group, so never post your mobile number, your login details or a screenshot showing your account information there. For anything private, use the support account instead.
Support will never ask for your password or an OTP
Our only official Telegram accounts are @ravihere0 (support) and @yn_games (community). Nobody from IC7 will ever ask for your password, a one-time code, or remote access to your phone. If someone does, they are impersonating us — do not reply, and report them to @ravihere0.
Support handles the practical side of using IC7. Here is what they deal with every day, and roughly how quickly.
| What you need | Channel | Typical response |
|---|---|---|
| App won't install or won't open | Support — @ravihere0 | Minutes |
| Login or password reset trouble | Support — @ravihere0 | Minutes |
| Questions about the ₹10,000 welcome bonus | Support — @ravihere0 | Minutes |
| A game not loading or behaving oddly | Support — @ravihere0 | Minutes |
| Requesting a break from your account | Support — @ravihere0 | Same day, no questions asked |
| Reporting an impersonation or scam account | Support — @ravihere0 | Same day |
| New game and offer announcements | Community — @yn_games | Posted as they happen |
Want to take a break?
Message support and ask. You do not need to explain yourself, and nobody will try to talk you out of it. If you want to think it through first, read our responsible gaming section — and if you want free, confidential help in India, Tele-MANAS on 14416 is available 24/7 in multiple Indian languages.
Being straight with you about this saves everyone time. ic7now.fun is an affiliate and information platform, not the operator of the gaming platform itself. That distinction has real consequences for what we can help with.
We can help you install the app, get logged in, understand how a game works, understand what a bonus offer actually says, and reach the right people. We cannot see your account balance, alter your account, reverse a round, issue a refund, or influence any outcome in any game. Nobody at any affiliate site can, and anyone promising you otherwise is not being honest with you.
For anything that requires changing your account itself, the platform operator is the correct destination — and we will point you there rather than pretend we can do it ourselves.
This is worth its own section, because it is the most common way players in this market lose an account.
Our only official Telegram accounts are @ravihere0 (support) and @yn_games (community group). Impersonators copy the profile picture, the name and the tone, and they message players first — which is itself the giveaway, because we do not do that.
The test is always what they ask for. A genuine IC7 message will never ask you for:
If someone does any of the above, stop replying and report them to @ravihere0 with a screenshot. It takes you a minute and it protects the next player they try it on.
Most Telegram messages get a reply within minutes, at any hour of the day or night. That is the normal case, not a marketing promise.
Some things take longer, and we would rather tell you which. A question that has to be escalated to the platform operator depends on their timeline rather than ours. A complex account issue may need a few exchanges before it is resolved. When that happens, support will tell you it is happening rather than leaving you watching an empty chat — being ignored is worse than being told to wait, and we know it.
Telegram is faster and always will be — but if you would rather send a written message, use the form below.
Telegram support at @ravihere0 is available 24 hours a day, every day. Most messages get a reply within minutes.
Replies are in English and Hindi. If a question needs to be escalated, support will tell you so rather than leaving you waiting.
Start with our install troubleshooting section — it covers the five problems that account for almost every failed install, including the "App not installed" error and the Play Protect warning.
If none of them fix it, message support with your phone model, your Android version, and a screenshot of the error.
Register an account, then open the promotions screen and claim the welcome offer from there. It is credited to new accounts and is worth up to ₹10,000.
Read the terms shown on the offer screen before you claim. If anything in them is unclear, ask support before claiming rather than after — it is much easier to answer that way round.
Our only official accounts are @ravihere0 (support) and @yn_games (community group). Anything else is not us, no matter how convincing the profile photo is.
We will never ask for your password, an OTP, or remote access to your phone, and we will never message you first asking for account details. If someone does any of that, do not reply — report them to @ravihere0.
Yes. Message support and ask. You do not owe anyone an explanation, and nobody will try to talk you out of it.
If you want free, confidential support in India, Tele-MANAS is available 24/7 on 14416 in multiple Indian languages.
Not yet — the form is not connected to a mailbox at the moment, and it says so when you submit it. Telegram is the live channel, and it is genuinely faster.
If you need an answer today, message @ravihere0 rather than using the form.
105 games and a welcome bonus of up to ₹10,000 are waiting. Support will still be here if you need it.
